Support middle management to understand, implement and assess progress

So now you’ve:

·       Devised a well-documented plan

·       Incorporated inclusion principles across all of the business

·       Created opportunities for cross-functional interaction among the team

·       Regularly invested in staff training.

Well done! You’ve created the framework for an inclusive workplace. Now you must support middle management to understand, implement and assess progress. Don’t miss this step. It’s vital.

Regularly invest in staff training

So, you’ve devised and are implementing a well-documented plan. You’re incorporating inclusion principles across all of the business and creating opportunities for cross-functional interaction among the team.

If you haven’t already now it’s time to regularly invest in staff­ training. I’ve written at length about the value of staff­ training. In short, well-trained, well-supported staff­ are vital to any workplace.

Create opportunities for cross-functional interaction among the team

The critical factor for long-term integration in the workplace is social integration. We’re aiming to avoid going into the lunchroom one day and finding your new recruit all on their own. Step 3 is part of incorporating inclusion principles across all of the business.

Social inclusion is vital, because research tells us that people are more likely to stay in work when they are supported by their community, which includes family, friends, clubs, neighbours and within the workplace.

Social inclusion is a strategy, not a happy accident.